May 10th Luncheon: General Manager’s Panel

Thank you so much for joining us on May 10th for the General Manager’s Panel at the Hard Rock Café Times Square! And thanks to Simon Lo for the photos!

The General Manager’s Challenge

How well do we, as hospitality professionals, really understand the challenges faced by our GM each and every day? To quote an unnamed source, “Running a hotel can be as grueling as the hotel comedy-of-errors sitcom Fawlty Towers, but usually with fewer people laughing!”

To keep the hotel afloat, there every General Manager faces a complicated balancing act: Pleasing guests, motivating employees and satisfying corporate management. Join us for this informative discussion to learn more about insights, strategies and paradigms GM’s employ each day to ensure they, along with their team, reach and hopefully exceed their goals.

Moderated by SEAN HENNESSEY, CEO of Lodging Advisors LLC and Assistant Professor at the NYU Tisch Center for Hospitality, our panelists include:

* MAGGIE HOUSTON, General Manager, Arlo Nomad
* JURIANA SPIERENBURG, Hotel Manager, citizenM Times Square
* MARC STERNAGEL, Managing Director & GM, The Roosevelt
* JULIE TORRES, General Manager, Garden Suites Hotel by Affinia

Thursday, May 10th, 2018
11:30 am — 2:00 pm

Hard Rock Cafe Times Square
1501 Broadway (43rd Street)
New York NY

About Our Venue:

There’s no better place to throw a party than in New York City, and there’s no better place to host that celebration than at Hard Rock Cafe New York. Our full-service event facility can accommodate up to 1,000 people for a wide variety of events, from meetings and press conferences to Sweet Sixteen birthdays and CD release events. Host your event in one of our private rooms or buy out the entire cafe for the most extravagant of celebrations. To complement every event, we offer state-of-the-art audiovisual equipment, delicious catering, live entertainment, and event merchandise. We look forward to partying all night with you and your guests.